Allergens management in small businesses

Today I am speaking, at an event in Horsham, about the problems faced by small businesses in trying to implement good allergen management. While the requirements seem straightforward, many small businesses identify barriers to complying. Understanding the particular business and it’s challenges, and where they are on the path to change, are fundamental to progress. I will be blogging more on this, and in particular the strategies for trainers and coaches to use if they are to be successful.


I ❤️ my learners

How do I love my learners? Let me count the ways?

On Valentine’s Day, let’s remember the principle that we treat every learner with total positive regard, and put it into practice at those challenging times!

Is there such a thing as a difficult learner??

Hmmm well, maybe occasionally you feel really challenged, but the skill of a trainer is to turn negative behaviours around into positive outcomes.

So go out there and love all your learners! (in the training sense!)

Intermediate Food Safety requests booming!

From our facebook page at:

More requests are now arriving for Intermediate Food Safety courses – these will be programmed for later in the year, but in the meantime if you want one of these highly recommended courses in your food business, contact me now as we are putting up our prices in April after nearly 7 years of keeping fees fixed. We offer a highly flexible format, tailored to your business, leading to an internationally recognised qualification (CIEH) and more!!! Oh, and it is delivered by one of the best trainers around!

One of our latest participants said:

“This year I will celebrate the dubious honour of having worked in the industry 37 years. Your course was quite simply the best work related course I have ever attended. It looked at the subject with a fresh, thoughtful approach and encouraged debate in a fun and super informative atmosphere”

More success

As I predicted, my second Intermediate Food Safety group of the year passed their exam comfortably. You have been an exceptional group, relishing not just the training, activities and songs, but also the deeper discussions about the supervisors role. It has been a joy to be with you – thanks for the memories!

Off to flying start in 2019!

Success! My first course of the new year, with 6 brilliant participants on the Intermediate (CIEH) Food Safety programme, concluded yesterday with the exam, and a clean sweep of passes. Congratulations to Adrian, Heather, Matthew, Paul, Stacey and Stephen. Its the first time in a long while that I have played two food safety songs with my guitar – and they wanted more!!!!!

But, there’s no rest for the trainer, as my next one starts on Thursday this week!

Anyway, alongside the trusted combination of PowerPoint, flipchart, mindmap exercises, the CIEH Food Safety card exercise, scented marker pens, and fluffy bacteria as old favourites, I now feature 3 video clips of handwashing training as demonstrated by my Grand-daughter Caitlin, (aged 3). Suffice it to say,  while I deliver 20 hours of great training, Caitlin’s mere 3 minutes on camera get the best response!!! In the concluding clip she sang Happy Birthday (to get the 20 seconds timing) but decided to sing Happy Birthday to Jennifer (because she’s her friend in toddler’s class at day nursery!) Way to go Caitlin!


The perfect food handler

This is one of my all time favourite exercises – it always delivers fun, enjoyment, and serious discussion/disagreement about the in-house dress code! And as this is from an Intermediate Food Safety course, it will go on to be developed into a review of the personal hygiene policy, plus induction and ongoing training, and of course participative handwash training.

Mind you, it does make me question what kind of people are working in these kitchens????!!!

perfect food handler